Privacy Policy

The Moreactive4Life website www.moreactive4life.com (a website operated by Shift into Sports Limited under licence from the Fitness Industry Association) is aware that your privacy is very important to you and that it is your right to control your personal information. We recognise that providing your personal information to us is an act of trust and we take our position in handling your personal information seriously. Moreactive4Life will never sell, rent or, except as set out in this Privacy Policy, or otherwise disclose any of your personal information, including your Email address and telephone number (if provided), to any third party without your consent. Unless you give us specific consent to act otherwise, the following policies will govern how Moreactive4Life handles the personal information that you provide to us.

This Privacy Policy sets out:

1. COLLECTION AND USE OF INFORMATION

2. INFORMATION STORAGE

3. INFORMATION SHARING AND DISCLOSURE

4. SECURITY AND PREVENTION AGAINST LOSS, MISUSE OR ALTERATION OF INFORMATION

5. YOUR ABILITY TO EDIT AND CANCEL YOUR ACCOUNT

6. CHANGES TO THIS PRIVACY POLICY

7. CONTACT DETAILS

This Privacy Policy is deemed to be incorporated into the Website Terms and Conditions, which you should read together with this Privacy Policy. Capitalised words used but not defined in this Privacy Policy have the meaning given to them in the Terms and Conditions.

1. COLLECTION_AND_USE_OF_INFORMATION

   If you do not register as a Member of Moreactive4Life, the information we collect from you is limited. We use Google Analytics to analyse the number of visitors to the website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. This statistical and other information is used to create reports which tell us about the use of our website – such as how often people visit it, and where they are from. Google will store this information. You can find out more about Google's privacy policy at: http://www.google.com/privacypolicy.html .

   
   

   If you choose to register as a Member of Moreactive4Life, you will be able to take advantage of all of the features of this Website.

   
   

   Moreactive4Life collects some or all of the personally identifiable information set out below when you register as a Member of Moreactive4Life, when you access and use this Website and/or when you use Moreactive4Life products and/or services. The information we collect will vary depending on the circumstances, e.g., if you use one of our Membership Services packages or use Pay as you Go facilities, we will collect most of this information.

   
   

   What we collect from you as a Website Member

   • Email Address
   • Name
   
   

   What we collect from you when you subscribe to or purchase Moreactive4Life products or services

   
   

   General Information

   • Email Address
   • Name
   • Surname
   • Date of Birth
   • Gender
   • Contact number
   • Home address
   • Health information
   
   

   Please note, which fields are required may vary between different products and services being purchased.

   • Specific conditions and diseases
   • Allergies
   • Previous injuries
   
   

   Payment details

   • Payment Card number
   • Bank
   • Payment Card Type
   • Card Issue Date
   • Card Expiry Date
   • Cardholder Name
   • Payment Card Billing Address
   
   

   Products and Services

   • Information about services you have subscribed to or would like to subscribe to
   • Information about facilities you have booked for use on a Pay as you Go basis, or would like to book on a Pay as you Go basis.
   • Your facility ratings
   • User Material you submit (e.g., your service reviews, user generated content, entries to competitions other user submissions)
   
   

   How we use it

   • To check that a payment card is valid
   • To warrant that you are in sufficient health to engage in the programme
   • To pay your account
   • To allow you access to facilities
   • To recommend other services that you may like to buy
   • To communicate with you regarding your Membership, account or purchase of Moreactive4Life products or services
   • To provide you with order and billing history information
   • To establish usage trends in order to recommend other services or sports you may like to try
   • To contact you about the products and/or services on this Website in which you have expressed an interest
   • To display your User Profile to others users of this Website (in accordance with your security settings)
   • To email you offers, news and information (in accordance with your email communications preferences, which you can access through "My account" section)
   • To send you samples of, or marketing materials relating to, third party products or services which we believe may be of interest to you. Such materials may accompany the bookings you have selected to make, or may be sent by us separately. Please note that at no time is it necessary for us to provide your personally identifiable information to third parties in order to send you these materials
   
   

   Authorised Moreactive4Life personnel may update your registration information to accurately reflect any new information included in any communications received from you.

   
   

   Please note that by supplying your telephone number on joining us you grant us permission to contact you via phone regarding your account and any special offers or promotions that we may offer you from time to time and to assess the effectiveness of our service.

2. INFORMATION STORAGE

   All information you provide to us is stored on secure servers that are protected in secure facilites including firewall protection and located in those countries that form part of the European Economic Area or are considered to provide adequate protection for personal information under the European Union Data Protection Directive (95/46/EC).

   
   

   Cookies

   
   

   A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

   
   

   Moreactive4Life uses cookies to help speed up the login process and for security purposes. Moreactive4Life stores a cookie on your computer containing a unique ID so that you do not need to retype information every time you visit this Website. This expires 14 days after the last time you use this Website.

   
   

   More detailed information on cookies can generally be found in the "help" (or similar) section of your Internet web browser.

   
   

3. INFORMATION SHARING AND DISCLOSURE

   
   

   Moreactive4Life is committed to protecting your personal information. Members who subscribe or purchase services which involve the usage of gym facilities agree for some personal information to be passed on to the operators of those facilities.

   
   

   Information that will be passed to operators of facilities include:

   • Name
   • Email Address
   • Your facility ratings
   • Health Disclosure Information
   
   

   We also may share your personal information with third parties (ie agents or sub-contractors) specifically engaged by Moreactive4Life to provide services to us, in which case we will require those parties to keep that information confidential and secure and to use it solely for the purpose of providing the specified services to us.

   
   

   Other than in the circumstances set out above, we will not disclose your personal information to third parties without your consent except:

   • Where Moreactive4Life is required by law to disclose information to third parties;
   • Where the disclosure is necessary for the performance of our operations (eg. mail delivery, hosting services, protecting us from fraud, and payment of your account);or
   • In connection with a corporate transaction, such as a sale, merger, consolidation or asset sale, or an internal reorganisation, or in the unlikely event of an insolvency. If such a transaction or event required the transfer of customer information, then that information would be one of the transferred assets, but would remain subject to the commitments made in any pre-existing Privacy Policy or equivalent.
   
   

   Companies and individuals registered in the Moreactive4Life Affiliate Program receive aggregate information about customers that they direct to Moreactive4Life through links on their websites. No personally identifiable information is provided to affiliate members; the information collected from our affiliates is used strictly for the affiliates program and will not be used for general marketing purposes.

   
   

   Moreactive4Life also provides analyses of our customers in the aggregate to prospective partners, advertisers and other third parties. We do this so that we and our business partners can understand you better, and so we can keep bringing you first-rate services. We may also disclose, on an anonymous basis, literal statements made by our customers. At no time, however, will we disclose personal information about specific customers.

   
   

   Linked websites are not under the control of Moreactive4Life and we are not responsible for the conduct of companies linked to this Website. Before disclosing your personal information on any other website we advise you to examine its terms and conditions of use and privacy policy.

   
   

   Please note that you have certain rights under the Data Protection Act 1998 including the right to be told what personal information we hold about you, to correct errors in that information and to prevent Moreactive4Life from using your personal information for direct marketing purposes. Should you wish to exercise these rights, or if you have any questions concerning the Moreactive4Life privacy policy please write to us at the contact details below.

4. SECURITY AND PREVENTION AGAINST LOSS, MISUSE OR ALTERATION OF INFORMATION

   Moreactive4Life has implemented technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorised access or improper use. We will continue to enhance our security procedures as new technology becomes available.

   
   

   For transmitting your personal information to us, we use a secure server which encrypts all of your personal information. This encryption process ensures that the information you give us is protected against unauthorised use.

   
   

   While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

   
   

   Your Moreactive4Life account information is password-protected for your privacy and security. You can play an important role in keeping your personal information secure by maintaining the confidentiality of your password used on the Moreactive4Life website. We recommend that you change your password from time to time for additional security. Please advise us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security.

   
   

   Access authorisation is granted only to key Moreactive4Life staff and to our agents or subcontractors if necessary for the performance of our operations or for them to provide services to us. Any information accessed by those agents or subcontractors is required to be kept confidential and secure and is not permitted to be used for any purpose except to provide their services to us.

   
   

   Backups are run to prevent loss of information, and our Internet servers are housed in secure facilities.

5. YOUR ABILITY TO EDIT AND CANCEL YOUR ACCOUNT

   You can access "My account" section from every page on this Website to update and correct the personal details that we gathered when you registered. You must be logged in to access this information. All information is password-protected so no one can access the information but you

   
   

   If you decide to cancel your Moreactive4Life subscription, your membership to the website will remain but your access to and enjoyment of products and services will cease. However we may retain your information for business, operational and administrative purposes and in accordance with applicable laws.

6. CHANGES TO THIS PRIVACY POLICY

   This Privacy Policy may be amended in accordance with paragraph 14.1 of our Terms and Conditions (of which this Privacy Policy forms part).

7. CONTACT DETAILS

   All correspondence to Moreactive4Life regarding this Privacy Policy should be addressed to:

   
   

   (Attention: Privacy Officer)
   Fitness Industry Association
   3rd Floor
   77-91 New Oxford Street
   London
   WC1A 1PX
   Email: moreactive4life@fia.org.uk